We take the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities in accordance with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulations (GDPR).
We may provide your personal information to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.
We sometimes post customer testimonials on our website which may contain personal information such as the customer’s name. We obtain the customer’s consent, prior to posting the testimonial, to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at email@example.com
Cookies and Other Tracking Technologies
Technologies such as cookies, beacons, tags and scripts are used by Urban Concepts and our partners e.g. marketing partners, affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole.
Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personal information.
Sales and Marketing correspondence
Where permitted by law, our team may send speculative messages of legitimate business interest to other businesses and their staff for sales and marketing purposes, which may include contacting them by business email, business telephone, social media channels or business post with relevant information, news, and updates on our services. You retain your Right to Object to Direct Marketing and we will acknowledge and process all data subject requests and removals in a timely manner. All correspondence can be declined or opted out of at any time by following our User Access and Choice procedure as outlined below.
Urban Concepts Ltd will never sell or unlawfully share user data with third parties for marketing purposes. We will work to protect your rights and comply with obligations under the Data Protection Act 2018 and the Privacy and Electronic Communications (PECR) Regulations.
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update or delete it by clicking ‘unsubscribe’ at the bottom of email correspondence, emailing us at firstname.lastname@example.org, or by post at the contact information listed below and we will respond to your request within a reasonable timeframe. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Other Sites
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or Urban Concepts is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. While no data transfer can be completely secure, we will make reasonable efforts to secure all data that is transferred, stored or processed. We recommend that you take every precaution to protect your personal information when you are on the internet. For example, use a secure browser, change your passwords often, and select a strong password by choosing a combination of numbers, letters and characters. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us.
Urban Concepts Ltd, Unit 19, Park Court, Sullivan’s Way, Sherdley Business Park, St Helens, WA9 5GZ
Telephone: 01744 415044